Privacy Policy

Effective Date: 15/02/2024

At Seamoss Paradise, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website or purchase our products.

1. Information We Collect We collect and process the following types of personal information:

  • Personal Identifiable Information: Name, email address, phone number, shipping and billing address.

  • Payment Information: Credit/debit card details (processed securely via third-party payment providers; we do not store payment details).

  • Order Details: Items purchased, transaction history, and related details.

  • Communication Data: Messages sent through our contact forms, email, or social media channels.

  • Website Usage Data: IP address, browser type, and interactions with our website through cookies and analytics tools.

2. How We Use Your Information We use your personal data for the following purposes:

  • To process and fulfill your orders, including shipping and payment transactions.

  • To communicate with you regarding your orders, inquiries, or promotions.

  • To improve our website, products, and customer service.

  • To comply with legal and regulatory requirements.

  • To personalize your experience and provide relevant product recommendations.

  • To prevent fraud and ensure the security of our transactions.

3. How We Share Your Information We do not sell or rent your personal information to third parties. However, we may share your data in the following circumstances:

  • Service Providers: We work with third-party providers such as payment processors, shipping companies, and marketing platforms who help us deliver our services.

  • Legal Obligations: If required by law, we may disclose your information to regulatory authorities, law enforcement, or other legal entities.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, customer information may be transferred to the acquiring entity.

4. Data Security We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission over the internet is completely secure, and we cannot guarantee absolute security.

5. Your Rights You have the following rights regarding your personal data:

  • Access & Correction: You can request a copy of your personal information and ask us to update or correct any inaccuracies.

  • Deletion: You may request the deletion of your data unless required for legal or operational reasons.

  • Marketing Preferences: You can opt out of receiving promotional emails by clicking the "unsubscribe" link in our communications.

  • Cookies: You can manage cookie preferences through your browser settings.

6. Retention of Information We retain your personal data only as long as necessary to fulfill our business and legal obligations. When no longer required, we securely delete or anonymize your information.

7. Third-Party Links Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies before providing any personal information.

8. Children's Privacy Our products and services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware of such collection, we will take appropriate steps to delete the information.

9. Changes to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically.

10. Contact Us If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Seamoss Paradise
Email: [Insert Contact Email]
Address: [Insert Business Address]
Phone: [Insert Phone Number]

By using our website and services, you agree to the terms outlined in this Privacy Policy.